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  • Credits and charges: what a credit is, what is charged and when, and how your plan’s monthly grant and the balance you buy work together.
  • Top-ups, auto top-up and payment method: how to buy credits, turn on automatic top-up, save your card and find your invoices.
  • Plans and pricing: the five Ryvo plans, what each one includes and how to change plan.
  • Usage and plan quotas: reading the Usage screen: consumption for the month, by day, by agent and by channel, and the five quotas of your plan.